Sub-processors

Last updated October 10, 2026

SigWise uses the third parties below to run the service. This is the list referred to in our Data Processing Agreement.

Analysis providers

To produce an answer, the content of the events being analyzed is sent to one analysis provider. An account uses one provider at a time: the platform default, unless SigWise has pinned the account to a specific one. Every provider receives the same data. Model names in API responses and the console show which model answered.

Sub-processor	Purpose	Data it receives	Applies when
Typesafe AIJev decision model	Language-model analysis of events	The object ID and type, its recent events (type, name, content, metadata, time), a rolling summary of older events, and the signal definitions being scored	The account's analysis provider is Jev
OpenAIDecisions API	Language-model analysis of events	The object ID and type, its recent events (type, name, content, metadata, time), a rolling summary of older events, and the signal definitions being scored	The account's analysis provider is OpenAI
MicrosoftMicrosoft-Decision-1 on Microsoft Foundry	Language-model analysis of events	The object ID and type, its recent events (type, name, content, metadata, time), a rolling summary of older events, and the signal definitions being scored	The account's analysis provider is Microsoft

Infrastructure and services

Sub-processor	Purpose	Data it receives	Applies when
RailwayApplication hosting	Hosts the API, the background worker, the database and the cache	All account data and stored events	Always
CloudflareEdge network and hosting	Hosts the console, the website and the docs, and serves DNS	Console requests and cookies, including the API calls the console makes on your behalf	Always
StripePayments	Card payments for prepaid balance	Your billing email and amounts. Card details are entered on Stripe's page and are not seen by SigWise	You top up by card
ResendTransactional email	Sends account and alert email	The recipient address and the email's content, such as verification, password reset and rule alerts	Email is sent from your account

Optional sign-in

Sub-processor	Purpose	Data it receives	Applies when
GoogleSign in with Google	Optional sign-in	The profile details Google shares when you choose to continue with it	You sign in with Google
GitHubSign in with GitHub	Optional sign-in	The profile details GitHub shares when you choose to continue with it	You sign in with GitHub

Destinations you configure

Webhook URLs, Slack webhooks and alert email addresses that you add are your own destinations. They receive the data you route to them and are not sub-processors of SigWise.

Changes to this list

We update this page before a new sub-processor starts processing customer data, and the date at the top changes. Customers with a signed DPA can ask to be told of changes by email at legal@sigwise.ai, and may object to a change on reasonable data-protection grounds as described in the Data Processing Agreement.

Date	Change
October 10, 2026	Added Microsoft (Microsoft-Decision-1 on Microsoft Foundry) as an analysis provider.
October 10, 2026	Added OpenAI (Decisions API) as an analysis provider.